Medical Life Club Shipping Policy

Your equipment is important to us. We make sure it gets to you quickly, safely, and at a fair cost. Here’s how our shipping works:

What Do We Ship?

• The main equipment you need for our monitoring service is free of charge.
  
• Some extra accessories may come with your plan, or you can add them for free as well.
  
• All shipments are sent through the United States Postal Service (USPS) Priority Mail.
  

Order Fulfillment

• Orders are packed and shipped within 1 business day after we receive them.
  
• We ship complete orders (everything together).
  
• A tracking number is provided, and a signature is required when your package is delivered.
  
• Most orders arrive in 2–3 business days, including Saturdays.
  
• If there is ever a delay, we’ll let you know by email. If we can’t reach you by email, we’ll call you using the phone number on your account.
  

Shipping Costs

• Annual and Quarterly Plans: Free USPS Priority shipping.
  
• Accessories ordered with your first purchase ship for free.
  

Shipping Details

• We use USPS Priority Mail for all deliveries.
  
• Delivery times are based on USPS and may sometimes be delayed due to reasons beyond our control.
  
• We pack all equipment in strong, protective boxes to keep it safe during shipping.
  

Questions?

For more details, please check our Frequently Asked Questions (FAQ) page.