Safety at the push of a button
Call Now
800-390-4371
Press the Call Button
In an emergency, just press the call button on your DDD device. These devices can also detect falls automatically.
Talk to an Operator
Our operators are available 24/7 to help you in case of any situation. With any Medical Life Club device, you can talk to them directly through your pendant.
Help is Coming
After you talk to the operator, we will send the help you need, this could be emergency services or a friend or family member.
Getting Help Is as Easy as 1-2-3
1# Press the Button
If you need help, just press your button.
- Medical Club Users, Press the button in the middle of the device to connect with help.
- DDD Users, Press and hold the big help button on your pendant until you hear it activate.
- Time Users, The wrist band has one main button for emergencies. Press (and sometimes hold, depending on model) that button when you need help.
Once pressed, your call goes straight to our 24/7 Response Center.
2# Talk to a Specialist
Within about 30–60 seconds, you’ll hear a trained operator through the speaker. They’ll greet you by name and ask what kind of help you need—whether it’s calling a family member, friend, or emergency services (ambulance, police, or fire).
If the device can’t connect by voice, we’ll call your phone numbers on file. If no one answers, we’ll send emergency services for a wellness check and alert your contacts.
3# Help Is on the Way
The operator will make sure the right help is sent quickly. With Medical Life Club, you’ll never be alone in an emergency, help is always just a button press away.
