Shipping Policy

Fast, Reliable Shipping

At Medical Life Club, we work to deliver your medical alert device quickly and securely so you can begin using your service as soon as possible.

What's Included

Every eligible order includes:

• Medical Alert Device
• Standard Accessories (if applicable)
• Standard Shipping Included
• Tracking Information
• Secure Packaging

Order Processing

Once your order is confirmed, we prepare it for shipment as quickly as possible.

• Orders are typically processed within 1 business day
• Orders are shipped once payment and account information are confirmed
• You'll receive a shipping confirmation with tracking details once your order has been dispatched

Shipping & Delivery

We ship using trusted carriers to provide reliable delivery across the United States.

• Standard shipping is included with eligible plans
• Most orders arrive within 2-5 business days
• Delivery times may vary depending on your location and carrier operations
• Signature confirmation may be required for certain deliveries

Shipping Costs

We believe shipping should be simple.

• Standard shipping included with eligible service plans
• No hidden shipping charges
• Accessories included with your initial order ship at no additional cost when applicable

Tracking Your Order

After your order ships, you'll receive a confirmation email containing your tracking number.

You can use this tracking information to monitor your shipment until it arrives.

Delivery Delays

While we work to ship every order promptly, delivery times may occasionally be affected by:

• Severe weather conditions
• Carrier delays
• Holidays
• High shipping volumes
• Other circumstances beyond our control

If your shipment is delayed, our team will keep you informed whenever possible.

Damaged or Missing Shipments

If your package arrives damaged or appears to be missing, please contact our Customer Support team as soon as possible.

We'll work with the shipping carrier to help resolve the issue and determine the appropriate next steps.

Need Shipping Assistance?

If you have any questions about your shipment or delivery status, we're here to help.

Call Us: 888-342-7617

Email Us: support@medicallifeclub.com